Legal Document

7j7777 Privacy Policy

Protecting your personal information is very important to us. This document explains in detail how the 7j7777 platform collects, uses, and protects your information.

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Last Updated: January 2025

1. Introduction and Applicability

This Privacy Policy ("Policy") applies to the 7j7777 platform and all its associated services. By registering on, using, or completing any transaction through the 7j7777 website or mobile application, the terms of this Policy automatically apply to you.

The purpose of this Policy is to clearly inform you what types of information we collect, why we collect it, and how it is stored and processed. 7j7777's Terms and Conditions are complementary to this Privacy Policy, and both documents should be read together.

This Policy may be updated from time to time. The latest version will always be published on this page, and the date of any changes will be clearly noted at the top.

2. What Information We Collect

The following types of information may be collected during the process of creating an account and using services on the 7j7777 platform:

2.1 Information You Provide Directly

  • Full name and date of birth
  • Email address and mobile number
  • Residential address
  • Documents required for identity verification (such as a copy of a National ID card or passport)
  • Payment-related information, such as bKash, Nagad, or Rocket account numbers

2.2 Automatically Collected Information

  • IP address and device identification information
  • Browser type, operating system, and screen resolution
  • Website access time, navigation history, and session duration
  • Data obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

  • Information received through identity verification services
  • Transaction confirmation information from payment gateway providers
  • Risk assessment information received as part of fraud prevention measures

3. Purpose of Information Use

Collected information is used only for specific and legitimate purposes. 7j7777 processes your information for the following reasons:

  • To complete account registration and identity verification
  • To process financial transactions including deposits and withdrawals
  • To ensure platform security and prevent fraudulent activity
  • To provide customer service and resolve support requests
  • To communicate about bonuses, promotions, and VIP benefits
  • To meet legal obligations and comply with regulatory requirements
  • To analyse and improve platform performance
  • To support the implementation of responsible gaming policies

Your information is never sold and is not used for any purpose beyond those stated above.

4. Information Sharing and Disclosure

7j7777 does not sell your personal information to third parties. However, information may be shared in specific circumstances necessary for operating the service:

4.1 Service Provider Partners

Third-party service providers engaged for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, fraud prevention, and technical infrastructure management receive only limited access to the information necessary for their tasks. All such partners are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

We are legally required to disclose information necessary to comply with court orders and lawful directions from government or regulatory authorities. Additionally, transaction-related information may be provided to relevant authorities as needed to comply with anti-money laundering regulations.

4.3 Business Restructuring

In the event of a merger, acquisition, or restructuring of 7j7777's business, user information may be transferred as part of the assets. Users will be properly notified before any such change takes place.

5. Information Security Measures

7j7777 follows industry standards to ensure the security of your information. The following technical and administrative measures are in place for security:

  • All data transmissions are secured using SSL (Secure Socket Layer) encryption technology
  • High-grade encryption algorithms are used for storing sensitive information
  • Only authorised personnel have limited access to personal information
  • Regular security audits and vulnerability assessments are conducted
  • Firewalls and intrusion detection systems are active on servers and databases
  • Data backup and disaster recovery plans are in place

While we make every effort to protect your information, it is not possible to guarantee that data transmission over the internet is 100% secure. You are therefore advised to keep your account password safe and avoid logging in from unfamiliar devices.

6. Cookies and Tracking Technologies

The 7j7777 website uses cookies and similar technologies to improve user experience and help the platform operate correctly.

6.1 Types of Cookies

  • Essential Cookies: Required for maintaining login sessions and core functionality
  • Functional Cookies: Used to remember your preferences and settings
  • Analytical Cookies: Used to monitor website usage and make improvements

You can control cookies by changing your browser settings. However, disabling cookies may cause some site functions to not work properly.

7. Information Retention Period

Your personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations.

  • For active accounts, information is retained for the duration that the account remains active
  • Even after an account is closed, financial transaction records are retained for the legally prescribed period
  • For unused or inactive accounts, information is deleted at the end of the period specified under applicable regulations

8. Your Rights

As a 7j7777 user, you have certain rights regarding your personal information:

8.1 Right to Access

You may contact us at any time to find out what information we hold about you and how it is being used.

8.2 Right to Rectification

If the information we hold about you is incorrect or incomplete, you may request that it be corrected. Some information can also be updated directly through your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information retained due to legal obligations may not be possible to delete.

8.4 Right to Object to Processing

You may object at any time to the use of your information for marketing or promotional communications. We will action that request through the appropriate process.

To exercise any of these rights, please contact the support team. More detailed information about your protection is available on the Responsible Gaming page.

9. Protection of Minors' Information

The 7j7777 platform is strictly for users aged 21 and above. No personal information is intentionally collected from minors. An age verification process is followed at registration, and if any user is found to be under 21, their account will be immediately closed and any collected information will be deleted.

If you are aware that a minor has registered on the 7j7777 platform, please notify our support team immediately.

10. International Data Transfers

In some cases, operating 7j7777's services may require your information to be processed on servers located outside Bangladesh. For any such international transfers, it is ensured that the receiving party provides a level of protection equivalent to our privacy standards.

For more details on this matter, you may contact our support team.

11. Policy Changes and Updates

This Privacy Policy may be updated periodically based on service improvements, legal changes, or business requirements. If significant changes are made, you will be notified by email to your registered address or through the platform.

Continuing to use the platform after a revised Policy has been published will be considered as your acceptance of the new Policy. You are therefore encouraged to check this page regularly.

To get a full understanding of all the rules governing our platform, you may also read the About Us page.

12. Contact and Complaints

If you have any questions, objections, or requests to correct information regarding this Privacy Policy, please contact our support team. We are available 24 hours a day, 7 days a week in both Bengali and English.

Email:

Live Chat: After logging in to the 7j7777 platform, use the live chat option — active 24/7.